Terms & Conditions

Welcome to MOMENTUM. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please review them carefully before making any purchase or using our site. If you have any questions, feel free to contact us at info@momentumclo.com.

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1. General Information

1.1 Company Details
MOMENTUM is registered and based in The Netherlands. All transactions, shipping, and communications are managed through our primary contact point:

• Email: info@momentumclo.com

1.2 Acceptance of Terms
By visiting our website, browsing our products, or making a purchase, you agree to these Terms & Conditions, along with any policies referenced herein. If you do not agree with any part of these Terms, please refrain from using our services.

1.3 Changes to Terms
MOMENTUM reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on our website. Your continued use of the website and our services constitutes acceptance of these updated Terms.

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2. Orders & Payments

2.1 Pricing
All prices displayed on our website are in Euros (€) and include VAT unless otherwise stated. Prices are subject to change at any time without prior notice.

2.2 Order Acceptance
We reserve the right to refuse any order placed with us. If we make any changes or cancellations, we may attempt to notify you via the email address or phone number provided at the time the order was made.

2.3 Payment Methods
We accept major credit cards, PayPal, and other forms of electronic payment as displayed at checkout. All payments must be completed at the time of purchase.

2.4 Fraud Prevention
Orders are subject to verification and acceptance before shipping. If an order is flagged by our fraud prevention system, it may be canceled without further notice. If your order was canceled due to suspected fraud and you are a legitimate customer, please contact us at info@momentumclo.com.

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3. Shipping & Delivery

3.1 Shipping Policy
All orders are shipped from our warehouse in The Netherlands. We offer standard and express shipping options, calculated at checkout.

3.2 Shipping Times
Shipping times vary depending on the destination and shipping method chosen. Estimated delivery times can be found on our Shipping page. Please note that delivery times are estimates and not guaranteed.

3.3 International Shipping & Customs
International customers are responsible for any customs fees, import taxes, or other local charges that may apply. MOMENTUM is not liable for any additional charges related to customs clearance.

3.4 Lost or Delayed Shipments
MOMENTUM is not responsible for delays in delivery once the package has left our warehouse. In cases of lost items, customers are encouraged to contact us at info@momentumclo.com so we can assist in locating the package.

3.5 Incorrect Address
Please ensure all shipping details are correct at the time of placing an order. MOMENTUM is not responsible for any missing parcels due to incorrect addresses.

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4. Returns & Refunds

4.1 Return Policy
Items can be returned within 30 days of delivery, provided they are unworn, unwashed, and in original condition with all tags attached. Please refer to our Returns page for instructions on how to initiate a return.

4.2 Refunds
Refunds are processed within 7-10 business days after we receive the returned items. Refunds will be issued to the original payment method.

4.3 Exchanges
Exchanges are subject to stock availability. If the requested item for exchange is unavailable, a refund will be issued.

4.4 Non-Refundable Items
Items marked as "final sale" or any items that are not in original condition are non-refundable.

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5. Product Information & Availability

5.1 Accuracy of Product Descriptions
While we strive to provide accurate product descriptions, there may be slight variations in colors, sizes, or other specifications. MOMENTUM is not responsible for any discrepancies that result from differences in display settings or other factors outside our control.

5.2 Product Availability
All products are subject to availability, and we reserve the right to limit quantities of any products or services that we offer.

5.3 Pricing Errors
If a product is mistakenly listed at an incorrect price, MOMENTUM reserves the right to cancel or refuse any orders placed for products listed at the incorrect price.

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6. Intellectual Property

6.1 Copyright & Trademarks
All content on the MOMENTUM website, including text, images, logos, and designs, are the property of MOMENTUM or its content suppliers and are protected by international copyright and trademark laws. Unauthorized use of any content from our website is strictly prohibited.

6.2 Limited License
You are granted a limited, non-exclusive, revocable license to access and use the website for personal shopping purposes only. Any other use is prohibited without prior written consent from MOMENTUM.

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7. Liability Disclaimer

7.1 Website Use
MOMENTUM does not guarantee that the website will be error-free or uninterrupted. Use of the website is at your own risk, and MOMENTUM is not liable for any damage that may result from accessing or using the site.

7.2 Limitation of Liability
To the maximum extent permitted by law, MOMENTUM shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.

7.3 Third-Party Links
Our website may contain links to third-party websites. MOMENTUM is not responsible for the content or practices of these external sites and encourages you to review their Terms & Conditions.

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8. Privacy Policy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

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9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes arising out of or related to these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

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10. Contact Us

If you have any questions regarding these Terms & Conditions or need assistance, please contact us:

Email: info@momentumclo.com
Address:
MOMENTUM
Cypresbaan 5
2908LT, Capelle Aan Den IJssel
Netherlands

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Thank you for choosing MOMENTUM. We appreciate your support and are committed to providing you with high-quality products and service.